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Mastersizer 3000

Mastersizer 3000 manuals, software, accessories, training materials and product support. For the Mastersizer 3000 price and to request a quote, please visit the Mastersizer 3000 product page

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User manuals

Software downloads

11 October 2024

5.20

Version 5.20 is a maintenance release to support the introduction of a new microprocessor within the Mastersizer 3000+ and its accessories. 

See Software Update Notification (SUN) document for further details.

This software is compatible with Mastersizer range: Mastersizer 3000+ Ultra, Mastersizer 3000+ Pro, Mastersizer 3000+ Lab, Mastersizer 3000 and Mastersizer 3000E.

Note: This software no longer supports the use of the Malvern Access Control (MAC) or 21CFR Pt. 11 feature key. This functionality is now provided via OmniTrust. Users that wish to move onto the OmniTrust platform are now supported to retain access to their existing audit trail information. For more information, refer to the SUN document before installing the software or contact your Malvern Panalytical representative.

5.20

24 September 2024

5.10

Version 5.10 is a maintenance release. It includes bug fixes for Mastersizer Xplorer, as well as specific updates for the Mastersizer 3000+ Pro.

See Software Update Notification (SUN) document for further details.

This software is compatible with Mastersizer range: Mastersizer 3000+ Ultra, Mastersizer 3000+ Pro, Mastersizer 3000+ Lab, Mastersizer 3000 and Mastersizer 3000E.

Note: This software no longer supports the use of the Malvern Access Control (MAC) or 21CFR Pt. 11 feature key. This functionality is now provided via OmniTrust. Users that wish to move onto the OmniTrust platform are now supported to retain access to their existing audit trail information. For more information, refer to the SUN document before installing the software or contact your Malvern Panalytical representative.

5.10

18 November 2022

3.88

  • Maintenance release, see SUN for details.
3.88

29 August 2024

1.5.24227

Smart Instruments: Cloud Service Software update

1.5.24227

Accessories

Configure the Mastersizer 3000 for your application and requirements with our range of configuration options below:

Wet sample dispersion configurations

Mastersizer Auto-Lab

Measuring your samples so you don’t have to

The Mastersizer Auto-Lab is the Autosampler option for the Mastersizer 3000. Measuring up to 42 samples you can utilize the same great measurement flexibility as the Mastersizer 3000 whilst minimizing manual operating time. 

Hydro Insight

A window into deeper materials analysis

The Hydro Insight is a dynamic imaging accessory that sits alongside the Mastersizer 3000+, providing insights that go beyond particle size distribution to particle images and quantitative particle shape data. 

In this way, it helps scientists, researchers, and quality-control managers understand their materials better, develop methods faster, and simplify troubleshooting.

Hydro MV

Medium volume automated dispersion unit.

The Hydro MV is a medium volume unit for the controlled, automated wet dispersion of samples for particle size analysis. Suitable for both aqueous and non-aqueous applications, it is especially useful when sample size is limited and/or dispersant use must be minimized.

Hydro LV

Large volume wet sample dispersion.

The Hydro LV is an automated large volume unit that controls wet dispersion of materials for particle size analysis. It is especially suitable for applications where the sample size is relatively large or the size distribution is very broad.

Hydro EV

Flexible volume wet dispersion

A unique dip-in wet sample dispersion unit that can be used with standard laboratory glassware. Suitable for a wide variety of dispersant volumes and particle size ranges.

Hydro SM

Small volume entry level wet dispersion unit

The Hydro SM is a cost effective wet sample dispersion unit designed for measuring samples in non-aqueous dispersants where solvent usage needs to be minimized.

Mastersizer 3000 Chocosizer

Effective Chocolate production quality control

The goal of chocolate production is to produce a product with a consistent taste and mouthfeel in an economical and efficient way. Control of the cocoa and milk solids particle size and particle size distribution is critical to achieving this objective. The Mastersizer 3000 Chocosizer is designed to support chocolate production and quality control by providing a simple method for fast, reliable chocolate particle size analysis.

Dry sample dispersion configurations

Aero S

State-of-the-art dry powder dispersion

Setting new standards for dry powder dispersion, the Aero S has been designed from the ground up based upon fundamental powder dispersion theory. The modular design ensures rapid and reproducible dispersion of the widest range of samples from cohesive powders to fragile materials.

Aero Funnel Sample Feeder

Rapid QC measurements for bulk powder samples

The Aero funnel sample feeder is designed to help users achieve rapid, reproducible bulk dry powder particle size measurements by allowing samples to be added directly to the Aero S and Aero M dry powder dispersion units without opening the dispersion unit lid. This speeds up and simplifies the process of introducing samples for analysis, decreasing the time required to obtain results.

Software add-ons

Data Quality Guidance

Making good data excellent

Data Quality Guidance is a software add-on that flags possible data quality issues, and provides a list of causes and solutions at all stages of your measurement.

Events and training

All events
Webinar - Recorded
Mastersizer 3000 User Meeting

June 2024 | English

Mastersizer 3000 User Meeting

Products:
Mastersizer range, Mastersizer 3000
Industry:
Academia, Government/Institutes, Chemicals/Coatings, Advanced Manufacturing, Energy/Battery, Building Materials, Personal Care Products, Mining, Environment, Polymers
Measurement type:
Particle size, Particle shape
Mastersizer 3000 User Meeting

Support contract options

Protect your investment and ensure optimized performance at all times with Malvern Panalytical's service plans.

When you purchase a Malvern Panalytical product we understand that this is just the first stage of a working relationship that will last for the lifetime of the instrument. Depending on your needs, Malvern Panalytical will provide the support for your business.

Help Desk

Training

  • User training events

Software downloads

Malvern Panalytical's service options- choose the right plan for you:

Malvern Panalytical Platinum Plan

For laboratories where maximizing instrument up-time is critical to its daily performance. Our highest level of response and the 'all inclusive' price plan takes care of those unexpected repair bills should the unfortunate occur.

Malvern Panalytical Gold Plan

Enhance your laboratory productivity by maintaining instrument efficiency. Still receive that priority response, combined with specialist technical and software support, we'll keep your instrument performance on track to deliver.

Malvern Panalytical Bronze Visit

For laboratories looking to optimize instrument performance, regular preventative maintenance is essential.

Platinum PlanGold PlanBronze Visit
Annual PM/PV Test
yes
yes
no
Telephone / Email Support
yes
yes
no
Priority Response
yes
yes
no
Emergency Breakdown visits*
yes
yes
no
Parts Included
yes
no
no
Technical & Software Support
yes
yes
yes
IQ/OQ (Pharma)***
yes
yes
yes

*including labour & travel costs ***available at an additional cost

Contact support