Now Open! Shop the Malvern Panalytical Store

by Malvern Panalytical, Thursday, 12th September 2019

Shop the latest from Malvern Panalytical – Visit our all *NEW* Store!

In line with the growth of our product portfolio, we are pleased to announce that our newly launched Malvern Panalytical online shopping site is now open!

Named the eStore, the online shopping site is tied to the Malvern Panalytical homepage and features our product brands including Malvern, MicroCal, and PANalytical (product brands of ASD and Claisse will be added soon). The eStore has been created with the goal of offering new and better ways to shop online for the broad range of industrial products that Malvern Panalytical offers, including instrument accessories, consumables, software upgrades, spare parts, standards, and training options.

Store Benefits

To help improve our customers’ online shopping experience, the Malvern Panalytical eStore re-launches with the following features:

  • Browse by instrument range: An increased number of items are available for purchase across all instrumentation product ranges, making shopping more intuitive.
  • Easy user experience: The eStore is a photo-intensive site that does not require users to have all the technical details to find the products and services they need. Enhanced search capabilities create an advanced filtering process that helps users hone in on the exact product needed for their Malvern Panalytical equipment.
    • Open 24/7 – order at your convenience
    • Create your own quotes, with order history
    • Order on account with a purchase order or by credit card
    • One-click re-ordering
  • Consumer engagement and support via Live Chat: The eStore features a chat function moderated by Malvern Panalytical sales support staff standing by to assist you with your ordering questions. Shoppers are invited to share feedback on their eStore shopping experiences and provide ideas to improve the site.
  • Social media integrations: The eStore partners with social media sites
  • Cost savings: Save 5% off all online orders and receive a flat rate for standard shipping, regardless of quantity or product size
    • Various promotions to be offered, year-round

“We are excited to launch a newly revised online store encompassing many of our Malvern Panalytical products and brands. The eStore is an exciting initiative that will allow us to better serve our consumers’ needs by placing our products in more locations where our customers can purchase them,” said Katherine Macchiarola, Malvern Panalytical’s Marketing Director – AMEC. “We envision the eStore will help provide a real convenience to our customers, shortening order time for visitors to access our product services and features that they want and need.”

Navigation on the Malvern Panalytical eStore can use any element of the product description (even a single word) to generate suggestions for commonly used products and services related to their searches. “The navigation walks you through the process, rather than expecting you to be intimately familiar with the equipment,” said Macchiarola. “For example, the process can take a user from the overview term ‘Zetium’ to the instrument range and then to the specific part needed without unnecessary steps.”

To see all of the enhancements that have been made on the eStore or to start shopping, visit www.malvernstore.com.